Bad Discounts

This past holiday season several major retailers (Lands’ End, Ann Taylor, Eddie Bauer and more) all offered early and deep, 50% off discounts. I blogged about Lands’ End’s discounts at the time, from a creative perspective, in I can feel your desperation. The idea of big, BIG discounts early on bothered me, but I couldn’t […]

Matchbacks Are Bothering Me. My New Year’s Resolution.

It’s the end of the year and my New Year’s Resolution for 2016 will be focused on figuring out why match rates for the matchback are so low. Have you seen your match rate lately?  Is the low rate bothering anyone else?  (If you’re not familiar with matchbacks, look to the bottom of this blog […]

Social Media Tips for Small Businesses

There’s no question that that social media has a big role in the lives of American consumers today. Last year, over 74% of adults regularly used at least one social networking site. Of the top two social networking sites, Facebook gets 900M unique visitors every month followed by Twitter with over 310M monthly visitors. YouTube […]

I can feel your desperation

Dear Lands’ End, It started out well between us. I bought a few things, and yes some went back, but it didn’t mean I was angry or unhappy. I thought we were okay. I thought you were okay. I actually kind of almost liked the new catalog. Sure it was a little long on branding and […]

Catalogs and Cocktails

Dear Pier 1, You almost had me. It was so close. I’m a fan already and purchase from you about once or twice a year. I own the garden parasols, the candles, the bar components, some pillows, and faux flowers, all of which I love. Thank you. I wasn’t hurt that the catalog came addressed to […]

Check The Merge/Purge for Freebies

Fresh eyes are usually a welcomed opportunity and in the Circulation Business, developing mail plans for clients allows me to look at the merge/purge data that most people don’t. And let me tell you, lotsa good stuff in the merge/purge data. Here are a few quick tips that may allow you to find some additional […]

DESIGN MATTERS!

Design matters. I believe this with all my heart. In my 30 years of working with brands large, small and in-between have only deepened my belief in this simple statement. Unfortunately, there’s too much bland design in the marketplace today… design that could and should be so much better. I’m talking about the kind of […]

Christmas is 26 Fridays Away. Really.

It’s July and the Hallmark Channel is introducing the 2015 Christmas Ornament so you know it’s time for your holiday marketing checklist.  You should be planning for a great 4th quarter (or 5th quarter if you are in the gift business) because the general outlook is in your favor. Consumer Confidence is up, and consumers […]

3 Axioms of Merchandising

An axiom, or postulate, is a premise or starting point of reasoning. The word comes from the Greek axíōma, “that which is thought worthy or fit” or “that which commends itself as evident.” As used in modern logic, an axiom is simply a premise or starting point for reasoning. There may be many more axioms that can apply to merchandising.  However, […]

The Best Marketing Lesson I Ever Got

When I was a kid, I grew up in an art department. My mother was an art director, so after school I walked to her office and did my homework. Years later, When I decided to get into the business, I went to an awards show hoping I would be able to connect with the […]