Worst People Skills

I read a great article last month at salary.com on the worst people skills in a manager. The article made me reflect back on great and bad managers I have had to deal with. If I did my own list, it would include:

  1. Don’t care.
  2. Are mean.
  3. Are more interested in getting ahead than they are in doing a great job.
  4. Are cowed by office politics.
  5. Don’t relate well as human beings.

But I digress… Here’s the list from salary.com:

  1. Too quick to anger.
  2. Lack of self-confidence.
  3. Poor communication skills – which accounts for about 90% of a manager’s day.
  4. A quitter in tough times.
  5. Can’t deal with office politics.
  6. Inability to mentor, coach, guide; to help others succeed.
  7. Lack of networking and self-promotion skills.

The biggest surprise to me in the salary.com list was “Lack of self-confidence”, but it makes sense. When people lack self-confidence they tend to be timid – or to take things in the wrong way. Interesting… I was also surprised by “A quitter in tough times.” I haven’t come across that myself. In fact, I’ve seen more of the opposite, where someone continues to hold onto a thought or a plan well past the time it should have been set aside as a bad idea.

Of note: The thing I love about having had some really bad managers in my life were the lessons I took away, i.e. “Reminder to self: Never act this way.”
One of our sessions on Cat-U is about dealing with Bad Apples in the Workplace. Unfortunately, there isn’t much advice one can get when a Bad Apple also happens to be your boss!

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The Catalog Blog covers opinions and information on all things catalog. Have something to add? Leave a comment below. Catalog University is devoted to helping you get ahead in the fun and fascinating world of catalogs. If you want even more information about cataloging, including FREE Pub Talks, be sure to sign up for the Cat-U mailing list. We will never share your name with 3rd parties.

Janie Downey
Co-founder, Catalog University

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